'The Close is a dynamic and enjoyable experience. The team of trained care staff are excellent and eager to learn which keeps the residents happy and fulfilled. Any difficulties are quickly resolved by the management team and staff to ensure all residents remain content.'
Jane Webster, Deputy Manager
The Close Care Home six point philosophy:
1: To maintain a high standard of care, physically, spiritually, psychologically and socially on an individual basis.
2: To respect the privacy of residents providing congenial bed sitting rooms where they can be alone when they wish and where they can entertain guests as required.
3: To foster the independence of residents, encouraging them to take responsibility for choices and activities, and to keep as active as possible.
4: To acknowledge the rights of individual residents, the rights to have their own possessions around them, the rights of spiritual support regardless of race, creed or religion.
5: To promote a high standard of personal health, hygiene and sense of well-being.
6: To create an atmosphere conducive to the residents' feelings of homeliness at all times in a relaxed way.